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The Whistle That Never Blew: Real-Time Communication Between Teleradiologists & Referring Physician Aids Diagnosis and Quick Clinical Decision

40-year-old Rani (name changed) in Kerala (Southern state of India) had a Barking cough along with episodes of breathing problems. Many times, had consulted many physicians to get relief from her racking cough which used to get aggravated during the winter season. This year Rani consulted a pulmonologist who listened to her medical history patiently and advised her for a chest CT. The Radiologist who was seeing the CT image had doubts of history and finding mismatch and discussed it with a pulmonologist then reported the presence of a metallic foreign body, and she got referred to a tertiary center with a Bronchoscope facility. The lodged metal (whistle) got removed, and it shocked Rani. She remembered her childhood whistle incident and got relieved to breathe with ease. Whistle… a fun toy brings in many tangy fun-filled childhood memories. And seeing the metal whistle, remembered that she had swallowed one in her childhood while playing with her friends. Scared of getting a scolding from her parents, she drank loads of water to dislodge it and remained silent about the whole incident with her parents. And with progressing time, this incident faded away from her memory. But the lodged whistle did not remain silent. It kept causing.

Many hidden subtle factors have played a crucial role in restoring the easeful breathing of Rani.

The multiple one-to-one communication between pulmonologist and teleradiologist benefited both caregivers.

Teleradiologists‘ experience and the back-and-forth interaction with pulmonologists helped in the identification of the abnormality as a foreign body and encouraged the pulmonologist to refer the patient to a tertiary center for removal of the foreign body.

The communication between the pulmonologist and endoscopy surgeon at the tertiary center resulted in the successful removal of the impacted whistle and smooth recovery of the patient.

The information related to medical history, current illness, physical examination findings, and other diagnostic investigational reports helps the teleradiologists in providing the referring physician with accurate diagnosis and thus helps decide on an appropriate treatment plan with their interpretation. They make deliberate attempts at avoiding any underrating or overlooking of certain possibilities.

Today, programmers, system designers, and developers have incorporated multiple modes of communication (voice/video conferencing like face to face, text or voice messages/chatbox, emails, etc.) into PACS. The different verbal and written communications have enabled the possibility of instant and face-to-face interaction breaking the anonymous barrier aiding the collaboration and understanding between the referring physician and teleradiologists; eliminating the assumption of nameless/faceless association between the distanced healthcare providers.

Good, effective communication is an integral part of good patient care. The contemporary gadgets, programs & systems have enabled a faster, reliable communication platform adding value to the caregiver and patient relationship resulting in higher scores of patient satisfaction. Effective communication of referring physicians with his patients ensures a better understanding of the clinical situation facilitating better decision-making by patient / supporting family members and their involvement in treatment management.

Cloudex Radiology Solutions communicates with Referring Clients aiding diagnosis and clinical decision …

“I want to express my gratitude to Cloudex and Drs. because of whom all this was possible …”

Whatsapp messages received to express thanks by Rani’s Pulmonologist says it all.

Our team of experienced, qualified & expert Teleradiologists and PACS administrators understand the significance of communication and work closely with referring client’s team.

Various initiatives incorporated for communication are as follows:

The protocols are customized based on the type of imaging modality, involved body parts, and the patient’s critical condition.

Ensuring receipt of various information along with image transfer for a better understanding of situation/interpretation and saving on TAT.

The administrators managing the advanced PACS are quick in attending to the queries raised by reporting radiologists and coordinate with the referring client’s team, especially in cases of emergency.

The Teleradiologists raise the red flag to get either the additional information from the referring caterer for a better understanding of the situation from the referring Physician.

If needed, textual/verbal communication is facilitated between the reporting radiologists and referring physicians for the achievement of the desired goal – delivery of appropriate patient care.

The whistle removal story whistles loudly that communication is the key to the success of a team. Here everyone- patient, tertiary center, pulmonologist, and teleradiologist succeeded. The communication between the pulmonologist and teleradiologist improved the working relationship between these care providers and helped the referring physician inaccurate diagnosis and planning of further care, thus gaining the confidence and satisfaction score of patients as winning edge among his peers.

At Cloudex, we support you to have that winning edge.

https://www.onmanorama.com/kerala/top-news/2021/02/17/whistle-retrieved-from-40-year-old-woman-windpipe-surgery.amp.html

https://www.indiatoday.in/amp/india/story/kerala-doctors-whistle-stuck-woman-respiratory-system-25-years-1770332-2021-02-18

Teleradiology Proves as a Reliable, Efficient and Economically Viable Services for All Stakeholders

The discovery of Radiology by Wilhelm Roentgen, Professor of Physics at University of Wurzburg, Germany in 1895; has revolutionized the way trauma and illnesses are diagnosed and treated. Today, Radiology is not only aiding the diagnostic skills of the physician but also used for quantitative measurement of anatomic and functional processes, image-guided invasive interventional procedures, and an assessment of functional / performance of the organs.

Technology and Teleradiology:

Teleradiology integrated with advanced technology is capable of delivering rapid, reliable, real-time healthcare services without any delay/interruptions irrespective of the geographical limitations and access to specialized reporting services. The digital radiological images are compatible to be viewed on different electronic mediums (electronic monitor/display, note pads, mobile). The radiological image reaches the Radiologist’s workstation without any subsequent intervention for enhancement and review. Various software (PACS & DICOM standards) and hardware support the whole system in maintaining the quality of the image during the process (acquisition, transmission, storage, retrieval); and different compression techniques are employed to contain huge data and maintain the integrity of the digital images. Healthcare service delivery with quality, promptness, correct diagnosis, and appropriate treatment adds to the patient’s satisfaction. This whole system encompasses reliability, efficiency, and economically valued services for every stakeholder.

Reliability: The protocols, technology-based systems, and multimedia-driven communication channels have made Teleradiology one of the reliable medical services. The other contributing factors are quality of reports, access to a range of tele-reporting services (nighthawk/subspecialty / after-hour services/emergency / second opinion/weekend), experiences and expertise of the radiologists. And this reliability is intangible. It supports the referring physician or emergency department in real-time similar to on-site radiologist whereas for the centers (primary/secondary) present in rural or in geographically challenging places (for e.g., mountain terrains) it provides the physician in delivering medical care without any delay, helps the patient in deciding on transfer (trauma/emergency) or shift to a tertiary center, and encourages the efficient use of the healthcare facilities.

Efficiency: Time is a crucial factor in patient care delivery. Teleradiology contributes to it by enabling Physician to take important decisions and delivering prompt services. It improves the Emergency department’s capacity & throughput whereas, in multispecialty tertiary hospitals, it works out as an alternate coverage for after-hours / vacation/weekends and plays important role in clearing the department’s stack. Teleradiology enhances the efficiency of healthcare centers (Secondary / Primary / Diagnostic centers) by facilitating patient care without delay, providing access to subspecialty reporting, handling postoperative complications, and reducing the readmission rates.

Economical, low-budget solutions with high value for money have been encouraging and are one of the main reasons for constant transformation and adaptation of teleradiology in line with the technology and demand in medical services. Every stakeholder, be it patient or hospital management or radiologist or treating physician gains reasonably from Teleradiology. The satisfied patient adds a competitive and winning edge to serving medical facilities.

– Clinically, the Physician is able to gain patient confidence and satisfaction by delivering prompt patient care with accurate diagnosis and appropriate treatment.

– Radiologists are able to manage better work-life balance and have networked with sub-specialty radiologists.

– Hospital management wins in multiple ways; efficiently provides medical services round the clock, handles emergency / critical cases without added costs or overheads, delivers patient care without any delay/interruption. And thereby succeed in achieving popularity with word-of-mouth promotion through satisfied patients.

– Patients are the ultimate beneficiary of this whole system with prompt medical care which not only saves time and money but also lives. Availability of imaging reports at once provides an option to decide on many things like treatment plan/necessity to travel or shift to a specialized center, organizing fund, and emotional support.

Cloudex Radiology Solutions backs the quick TAT with reliability and efficiency…

Cloudex’s panel of qualified, experienced, and expert teleradiologists are capable of providing the interpretation of the radiological image with accuracy and profoundness in details that aid in the revelation of the underlying cause of abnormalities. Our team stands up to the statement on quality as briefed in Radiographics, 2011. 31(6): p. 1511-27 – “Quality in radiology is multi-dimensional and includes measuring, monitoring and improving various aspects of the workflow, including examination appropriateness, procedure protocol, the accuracy of interpretation, timely communication of imaging results as well as performance improvements in safety and efficiency”. We, at Cloudex work with the hospitals / diagnostic centers as a team in ensuring quality patient care from the point of entry, through scan to report delivery by involving the reporting radiologist at each stage ensuring the right protocol, adequacy, and safety of procedure while delivering the accurate interpretation within expected TAT.

Cloudex along with its reliable and efficient team delivers teleradiology services and helps its referring physician or medical facility in winning more satisfied patients as a winning edge in this competitive field.

At Cloudex, we support you to have that winning edge.

SCREENING MAMMOGRAPHY

Mammography is an X-Ray of the breasts carried out on a machine dedicated to it because the breast is not of uniform thickness and requires a dedicated unit. It is conical in shape, narrow in the region of the nipple. The tissues need to be flattened to separate them & achieve better visualization. Moreover, the breast moves with respiration and needs to be fixed. Hence, compression is applied to the breast resulting in a little bit of discomfort for few seconds. The compression results in the reduced thickness of the breast and the radiation to the breast are decreased. The benefits of mammography far outweigh the slight discomfort.

When mammography is carried out on an individual without any symptoms, it is called screening mammography whereas if carried out on an individual with symptoms, it is called diagnostic mammography in which additional views have to be carried out.

With the advancement in technology and the world going digital, mammography machines are now digital. Hence, mammograms carried out anywhere can now be viewed by expert breast radiologists in any part of the world thanks to teleradiology. The scans can be viewed & reviewed very easily & comfortably from anywhere, which is a huge benefit. Considering the lockdowns during Covid times where one couldn’t travel, this makes it so comforting for patients to get their mammography at a local setup and get an expert from any part of the world to give an opinion on it. It saves a lot of time, money & effort.

Breast cancer like many other cancers is a silent painless disease and by the time it becomes a palpable lump, it is fairly large in size. Early detection leads to a reduction in morbidity & mortality and more options of treatment. Hence, screening mammography is important as it can detect cancer before it becomes palpable.

At times there is no mass palpable and microcalcification is the only sign of malignancy. Screening helps to detect cancers when they are too small to be palpable as well as the ductal carcinoma in situ. Microcalcifications, the hallmark of breast cancer are detected only on mammography.

Screening protocols vary from country to country depending on the incidence of breast cancer.

In India, for the general population, the protocol is as follows:-

Once between 35-40 years of age. If the breast is dense on the mammogram, an ultrasound must also be carried out.

2. Age 40-50 Once in 2 years

3. Age > 50 Once in 18 months -2 years if the breast is fatty and annually if dense.

Screening is continued usually till 75 years or till the time, there is the likelihood of life expectancy of 10 or more years.

However, for the high-risk group, screening is more aggressive. Depending on the risk, at times MRI breast is started annually starting at 25 years and mammography at 35.

In the case of 1st-degree relatives of those with premenopausal breast cancer, Screening is started 10 years earlier than the age at which the relative was diagnosed.

For women in the reproduction age group, screening is best done in the immediate postmenstrual phase when the breast is softest and there is no likelihood of pregnancy. Ideally, no talc/ deodorant should be used prior to the test to avoid artifacts. A two-piece dress is ideal for the test which takes less than 10 minutes. Two views, craniocaudal & mediolateral of each breast are carried out which results in global imaging including the axillae. With the new full-field digital mammography machines with tomosynthesis, the information from mammograms is way more than the older machines.

High-risk individuals:

There are risk factors that one can’t change-:-

1. Getting older.-most breast cancers diagnosed after age 50. With advancing age immunity decreases.

2. Low immunity includes diabetes, autoimmune disorders, patients on immunosuppressants & chemotherapy

3. Inherited gene mutations, such as BRCA1 and BRCA2.

4. Early menarche before age 12 and late menopause post 55 results in prolonged exposure to hormones and increased risk

5. Dense breasts are a risk factor & also result in difficulty in the detection of abnormalities on a mammogram.

6. Prior history of breast cancer or certain non-cancerous breast diseases like atypical hyperplasia or lobular carcinoma in situ.

7. Family history of breast or ovarian cancer. Risk is high if a first-degree relative or multiple maternal/ paternal family members with breast or ovarian cancer. A first-degree male relative with breast cancer also raises a woman’s risk.

8. Prior H/O radiation therapy to the chest or breasts ( say for Hodgkin’s lymphoma) before age 30.

9. Diethylstilbestrol (DES), given to prevent miscarriage raises the risk for the woman & her daughters.

10. Pollution & adulteration

Risk Factors one Can Change:-

Sedentary existence

2. Obesity with increased abdominal circumference.

3. Hormone replacement therapy & oral contraceptives

4. Having the first pregnancy after age 30, not breastfeeding, and not having borne children raises the drink

5. Smoking & drinking.

6. Stress- combat it through yoga, exercise, and meditation.

Have you got your screening mammography done? If eligible for it and you haven’t got it done, PLEASE DO IT NOW.

Author:

Dr.Padmavati Dua

Erstwhile Senior Consultant

Diwan Chand Aggarwal Imaging Centre, New Delhi

Yashoda Hospital, Kaushambi, Ghaziabad

Col. Pant’s Imaging Centre, Green Park, New Delhi

PACS: Diminishing the Distance and Enabling the Real-Time Services in Teleradiology

The pandemic time has unveiled a plethora of opportunities and brought in a paradigm shift in work culture – Remote Working, driven by technology. This has enabled the continuation of services irrespective of location and time without compromising the quality-of-service delivery. But this remote working is not a new concept in Radiology. Many radiologists have been supporting the clinicians irrespective of their location and time through teleradiology and delivering quality patient care without delay.

Teleradiology, identified with remote working is actually vibrant, spontaneous, and into real-time work. All this is possible because of PACS.

PACS – Picture Archiving and Communication System; a system involved in acquiring the medical images, transmission, viewing, storage, and retrieval of same images. Basically, PACS is an electronic version of the file room and reading room for radiologists. PACS works as a host that integrates the radiological images acquired from different radiological imaging modalities (X-Ray, Ultrasound, CT, MRI, PET Scan, Nuclear Medicine, etc…) with a network of information system (RIS and or HIS), EMR, different work stations and image storage/archival system.

Since 1980, PACS has undergone many transformations in multiple ways. All these have been worked out to improve – the transmission of images without any compromise on its quality, archiving and retrieving of data (images and other information) for reference without any delay, communication between the referring Physician, and reporting radiologist. The fundamental parts of PACS are – imaging acquisition, display workstations, archive servers. The workflow is customized based on the modality of images and criticality of the cases marked in the raised work orders

Today, the Web-based PACS offers many additional features like AI-Assisted Decision Support systems, Multi-Media Enhanced Reporting (MMER), an intuitive user interface, intelligent work aids (personalized tools and layout), mobile extensions, multimedia communication tools, etc that boost reading/reporting, making it a smart PACS. It is a coordinator between multiple processes (software & hardware) and applications enabling the image reporting as a real-time service supporting referring physicians.

The benefit of all these features has resulted in reduced TAT, improved productivity of department, better management of emergency / critical cases, and maintenance of data security. It also enables the viewing of images for reporting from anywhere – inside the department or at the nursing station or on mobile gadgets (mobile/notepads/laptops) or remote reporting sites (Teleradiology).

PACS infrastructure is evolving with advancements in medical imaging technologies and it is highly scalable to keep up the pace with the increasing number of imaging and reporting. This scalability can involve – the addition of more no. of imaging modalities, storage space, no. of work stations, integration of artificial intelligence and machine learning or any other features.

PACS in Hospitals / Tele-reporting service providers with different modalities and multiple work stations use Vendor Neutral Archive (VNA) which brings about compatibility between the different software of imaging machines and PACS’ networking. VNA ensures seamless functioning of data receiving, transmission, integration, and archival and saves time by providing one viewing experience/interface irrespective of the origin of data acquisition.

Cloudex Solutions: extending teleradiology with cloud-based PACS

Cloudex has set its tele-reporting infrastructure with the advanced smart PACS that provides a convenient workflow and easy-to-use interfaces/dashboard. These advanced online PACS is capable of handling multiple modalities and multiple workstations providing the browser as the main viewing tool enhancing the faster TAT.

The teleradiologists login into the browser and start with the flexibility of time ensuring the tele-reporting services for 24x 7 x 365. Now hospitals / diagnostic centers have the advantage of need-based tele-reporting depending on the imaging modality/subspecialty/timing (full time or night hawk services) instead of traditional reporting apart without a huge investment in digitalized workflow and storage. The experience of the PACS administrator adds a lot of value especially in critically marked/emergency cases apart from their regular maintaining or managing or troubleshooting roles.

Cloudex with its flexibility in working and range of tele-reporting services aims to support its clients (healthcare service providers) in overcoming obstacles faced while delivering patient care and have a winning edge towards patient satisfaction.

At Cloudex, we support you to have that winning edge.

Panademic Crisis Boon Teleradiology

A medical system by which patient’s radiological images from a variety of health care facilities are transmitted electronically for review and reporting by experienced, offsite radiologists and that’s teleradiology. The resulting reports are then transmitted back to the original facility, providing key insights about the images and helping to determine the course of further patient care. The true fact is that this system is grown within the medical field over the last number of decades, only a few are familiar with the particulars of teleradiology.

Now in the present scenario use of teleradiology is highly recommended as the covid 19 crisis threatens the entire world. Moreover, it ensures the safety of professionals and patients simultaneously. However, optimization of IT solutions and implementation of the right change process is a significant milestone for a successful transition.

Radiology plays an important role during the pandemic as it is essential to maintain the continuity of the health service to the patients. Using such technology based on the transmission of radiological patient images from one location to another and allows radiologists to provide services without having to be in contact with the patient is peculiarly important to minimize the expansion of the covid 19 virus.

In some countries, radiology departments in public and private experienced this solution of remote working, showing a positive impact during the outbreak.

The physical distance between the technologist radiologist, the referring physicians, and the patient is of great advantage now as concerns the present situation. If the concerned patient is in self-quarantine due to exposure to a covid patient, in such situation teleradiology helps much with doctors as being able to read, albeit from far x-rays or CT scan of coronavirus patients.

In China at an early stage of a pandemic outbreak, before swab testing was really available, CT scan was used by doctors to assess the probability of covid 19 infections, same time used to track and monitor the progression of the disease as described by some researchers from China.

Teleradiology allows radiologists to work and be productive when isolated from the rest of their community, while the necessity for social distancing is inevitable in the current pandemic, definitely help to restrict the virus transmission. This practice of receiving images to interpret from a facility and that too is out of radiologists’ geographical vicinity is a truly valuable contribution at this time of unprecedented crisis. By supporting areas of the physician shortage and backing up they are in hospital counterparts, teleradiology serves in a significant way to relieve some of the stresses that global health care systems are currently experiencing.

Medical Science has proven time and again that when the resources are provided, great progress in the treatment, cure, and prevention of diseases can occur.

When there is a crisis we can use two brush strokes to write the word ‘crisis’. One brush stroke stands for danger and the other for opportunity. In a crisis, be aware of the danger but on the other hand recognize the opportunity. It’s really an unpredictable situation for the medical field globally, the danger is on the way we move on. But on the other side of the coin, we are forced to find innovative solutions to problems we may never face before.
When we approach the crisis from a hopeful perspective rather than with a stance of resistance, we can navigate this difficult situation by making it beneficial for the modern medical system knows to be teleradiology.

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